In August, the startup got its AI agent to market with an unusual playbook: invite-only, no marketing, and barely so much as a website. And yet, Instinct quickly became the buzziest thing in AI, garnering praise for its straightforward, text message-based interface and its ability to handle chores like booking DMV appointments and sending follow-up emails.
Then Muse arrived, followed not long after by Dots. The same products, more or less, from two far more powerful companies.
With Big Tech players suddenly in the mix, it was looking dubious that the startup's buzzy launch could keep …
